OTR+CBD | 1-Bed Suite l Free Parking l Gym & Pool

Ok, aber nicht nochmal. Positive: Lage. Bad. Gute Küche. Negative: Fenster lassen sich nicht öffnen, kaum Sauerstoff in Wohnung. Ganzes Gebäude wirkt teilweise noch etwas unfertig.

Thanks for a nice, comfortable place to stay. Positive: Great location, very nice!! Negative: There was nothing we didn’t like.

Excellent Positive: Loved the location close to restaurants and walking distance to the ballpark Negative: Very private and quiet. Nice rooms to lounge

It was another wonderful stay at Industry. Great location, on-site parking & nice accomidations. This is my go-to stay when I travel to Cincinnati.

Non transparent mandatory fees, AI customer support. Positive: Location & kitchen with coffee and sugar. Negative: Non transparent mandatory additional fees! AI communication referring to “ boardingpass” - the hoops to jump through to access the unit, and guidebooks- the AI facilitated instructions to take your garbage out etc ( regardless of the mandatory $95 cleaning fee!) in order to place your fob into the designated lock box to be able to check-out. $120 per night tranlates to: $120 + mandatory additional fees (SPECIFIC $ amount for all these mandatory fees were NOT specified at booking): additional $95 cleaning fee+ $150 credit card hold insurance OR $30 insurance fee+ $125 pet fee. And while AI communication is prompt it is generic ( and NOT able to effectively address the issue because it’s non-human but applied for customer service). I suspect AI communication is part of a rental managing app ENSO ( which usually is encountered with airbnb but seems to have made its way to booking.com?) Example: a BED does not equal a couch, if there are no sheets and only additional comforters which are to be found on top of a cabinet still sealed in the original box in which it was shipped.